ITBO — ITCOMPUTERS Back Office & Service Management

Active Jobs

0 In Workshop

Ready for Delivery

0 Ready to Handover

Parts in Inventory

0 0 low stock

Total Revenue

₹0 Billed

Admin Management Console

Configure Database Server, Add Staff Team Members, and Manage Repair Operations

Recent Repair Work Orders

Job ID	Customer & Device	Issue Reported	Status	Estimated	Actions

Inventory & Spare Parts Stock

Manage screens, batteries, keyboards, SSDs, RAM and diagnostic tools

SKU / Code	Part Name & Category	Stock Level	Cost Price	Selling Price	Stock Action

Staff & Technician Management

Add staff members and set their login credentials. Staff can only login after being added here.

Staff Login Access Control: Only staff members registered below by the Admin will be able to log in using the Staff Login tab. Admin sets their initial login password.

Staff Member	User ID / Username	Role / Department	Contact	Login Status	Actions

Admin Database Configuration & System Settings

Configure remote Database host, credentials, SMTP mail notifications, and system backups

Database Server Configuration

Connect to Remote PostgreSQL, MySQL, Supabase or Cloud SQLite

Active & Saved

Active Database: itbo_service_db PostgreSQL

Host: db.itcomputers.in:5432 • User: itbo_master_admin

Database Engine / Type

Port

Database Host URL / IP

Database Name

Username

Database Password

SSL / TLS Mode

SMTP Mail Server

Automated job intake & delivery email alerts

SMTP Host

Port

Username / Auth Email

Password / App Secret

Sender Name

Security Mode

System Data Management & Backups

Export complete JSON database, restore past snapshots, or reset

Export Complete DB

Download all jobs, inventory parts, customers, and staff as JSON

Restore from Backup

Import a previously saved ITBO JSON backup file

Import Backup File

Factory Reset Database

Revert entire system database to clean initial state

ITCOMPUTERS BO

Operational Dashboard

Admin Management Console

Recent Repair Work Orders

Repair Work Orders

Inventory & Spare Parts Stock

Customer Database

Staff & Technician Management

Business Intelligence & Financial Reports

Monthly Revenue & Repair Workload

Financial Summary

Admin Database Configuration & System Settings

Database Server Configuration

SMTP Mail Server

System Data Management & Backups

Add New Staff Member

Edit Staff Profile & Access

Create New Service Job

Add Spare Part

Add New Customer

Service Sheet / Invoice

Add Extra Service / Labor Charge

Submit Work Proof & Test Results

Digital Signature Pad